Privacy Policy

Sapphire Blue Social Trust ("SBST", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (www.sbstngo.com) or interact with our programs.

This website is operated by a charitable organization and is not a commercial website. We do not sell personal information.

1. Information We Collect

Information You Provide Directly

We may collect information you voluntarily provide through:

• Contact Forms: Name, email address, phone number, and message content
• Volunteer Application Forms: Name, email, phone, location, skills, availability, and areas of interest
• Donation Enquiries: Name and contact information provided when requesting receipts or making enquiries

Note: SBST does not operate an online payment system. Donations are made through direct bank transfer or UPI. We do not collect payment card numbers or financial credentials.

Automatically Collected Information

When you visit our website, standard web server logs may record:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use information collected for the following purposes:

• To respond to your enquiries and messages
• To process volunteer applications and communicate about opportunities
• To provide donation receipts when requested
• To send programme updates if you have requested them
• To improve our website and communications
• To comply with legal obligations

We do not use your information for commercial marketing purposes unrelated to SBST's charitable mission.

3. Cookies & Analytics

Our website may use cookies and similar technologies for basic functionality. If we use website analytics tools (such as Google Analytics), these may set cookies to help us understand website traffic and usage patterns.

You may disable cookies through your browser settings. This may affect the functionality of some website features.

Note: If we add analytics or tracking tools, we will update this policy accordingly. We do not use advertising tracking pixels for commercial purposes.

4. Third-Party Services

Our website may include:

• Google Maps Embed: For displaying our office location. Google's privacy policy applies to this service.
• EmailJS: Used for form submissions via email. Your form data is transmitted through EmailJS to our registered email address.
• Google Fonts: For typography. Google may log font requests.
• CDN Services: For loading CSS and JavaScript libraries (Font Awesome, etc.).

We recommend reviewing the privacy policies of these third-party services for information about their data practices.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for commercial purposes. We may share information only:

• With service providers who help us operate this website (under confidentiality obligations)
• If required by law or legal process
• To protect the rights and safety of SBST, our beneficiaries, or others

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Volunteer applications and contact form data may be retained for a reasonable period to facilitate follow-up communications.

7. Data Security

We take reasonable precautions to protect your information. Our website operates over HTTPS (secure connection) where available. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for communications

To exercise these rights, please contact us at: info@sbstngo.com

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us so we can remove it.

10. Links to Other Websites

Our website may contain links to external websites (such as global giving platforms). We are not responsible for the privacy practices of those websites and recommend reviewing their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our data practices, please contact: